Shipping + Returns
 

ORDERS

  • All orders are shipped in 2-4 business days (excluding holidays), unless otherwise noted on specific product pages. 
  • We ship using USPS Priority Mail and USPS First Class Mail
  • Tracking numbers can take up to 24 hours to post information
  • Drop us a message if you need any assistance: tracy.james@thej2collection.com

RETURNS & EXCHANGES

  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.
  • All sales items are final sale
  • Returns and exchanges will only be accepted within 30 days of delivery confirmation
  • If your item has a defect, we will gladly pay return shipping costs
  • Please email tracy.james@thej2collection.com to initiate  a return or exchange