Shipping & Returns

SHIPPING

All orders are shipped in 4-5 business days (excluding holidays), unless otherwise noted on specific product pages.
We ship using USPS Priority Mail and USPS First Class Mail
Tracking numbers can take up to 24 hours to post information
Drop us a message if you need any assistance: tracy.james@thej2collection.com

RETURNS & EXCHANGES

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.
All sales and personalized items are final sale
Returns and exchanges will only be accepted within 30 days of delivery confirmation
If your item has a defect, we will gladly pay return shipping costs
Please email tracy.james@thej2collection.com to initiate a return or exchange